Shipping Policy

Processing Times We know you are excited to start your next stitching project! We process and ship most standard orders within 1-2 business days. Please note: If you ordered a Custom Photo Cross Stitch Kit, please allow an additional 2-3 business days for our designers to chart your pattern and assemble the custom threads before shipping.

Shipping Destinations & Delivery Estimates We proudly ship to stitchers worldwide, with a strong focus on our primary communities in the United States, Europe, and Germany. Once shipped, standard delivery times are as follows:

  • United States: 5 - 12 business days

  • Germany & Western Europe: 5 - 10 business days

  • Rest of Europe: 7 - 14 business days

  • Rest of the World: 10 - 15 business days

Note: Delivery times are estimates and may be slightly affected by local customs processing or holiday peak seasons.

Shipping Rates & Free Shipping We keep our shipping costs as low as possible. Exact shipping rates are calculated at checkout based on your location and the weight of your package. Pro Tip: We frequently offer Free Standard Shipping on orders over a certain threshold. Check the banner at the top of our website for today's current free shipping offer and stock up on your favorite kits!

Order Tracking As soon as your package leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status. You can also log into your EveryCrossStitch account at any time to check your order's progress.